The shared network system seems not to work on our BeeGee player. I’m using the wireless connection (it shows the weather forecast, I can use it for YouTube), but the player can’t find my NAS with all my media. There appears no field in the shared network options so I can’t put the shared network info and I can’t click on anything at all in the same menu.

Currently, our device only supports WIRED shared network connection. We do not support WiFi shared network because WiFi connection is not stable enough to stream HD contents. There are many factors such as microwaves, cordless phone, dryer, etc… that can affect the performance of the WiFi streaming quality. Besides, each customer might have different WiFi setup; therefore, we only enable wired files sharing network.